Oregon Mediation Association

PO Box 40041
Portland, OR 97240
Phone: 503-872-9775
Conference Quick Links

25th Anniversary
OMA Fall Conference

Ambridge Event Center - Portland, OR
November 4 - 5, 2011

2011 Conference Workshops

We are pleased to be offering a wonderful array of workshops at this year’s conference. Advance registration is required for workshops due to limited capacity. You’ll indicate your choices when filling out your conference registration form.
Please note that there have been some workshop changes since we first mailed our conference brochure.  The workshop sessions listed below are accurate.
Click here for a full conference brochure
After you've made your workshop choices register online by clicking here or mail your registration form.
Workshop Tracks
Each workshop is part of one or more of the following tracks:
ADR/Legal - ADR/L                          
Communication - CS  
Community - CM
Family/Divorce - F/D  
Cross-Cultural - CC  
Government - GOV  
Mediation Skills – MED 
More than 4 Tracks Apply - GEN
Neurobiology - N  
Public Policy - PP 
Quality Assurance - QA     
Restorative Justice - RJ  
Workplace - WP       
Session #1 Workshops – Friday, November 4, 2011, 10:45 a.m. to 12:15 p.m.
1a. Mediator Toolkit: Embracing Your Own Discomfort (CS, MED)
Drawing on mindfulness techniques and somatic psychology, this session provides mediators with tools to bring to consciousness their own triggers and physical responses to conflict. Techniques for navigating this discomfort will be introduced and participants will share best practices for increasing agility by transforming their own tension in mediations. 
Zorwyn Madrone, MFA, Adjunct Faculty, Marylhurst University
1b. Coming to Terms with the C-Word - Consensus (PP, CS)
This session will examine the scary and often misused concept of consensus, particularly in public policy settings. Using case studies and audience participation, we’ll explore the definition of consensus, techniques for avoiding “false-consensus,” and using consensus to help groups reach optimum problem-solving mode.
Steve Greenwood, MPA, Deputy Director, National Policy Consensus Center

1c. Disarming the Desktop Daggers: Conflict Resolution in the Workplace (WP)
Professionals with a wealth of experience resolving conflicts in the workplace discuss the challenges of workplace disputes. If mediation is underutilized in the workplace, what can be done to promote peaceful conflict resolution within organizations?
Peter Johnson, JD, MBA, Mediator
Patrice Altenhofen, JD, MBA, President, Cascade Employers Association
Mark Danley, MA; Tsipora Dimant; Molly Keating, MSW; Paul Johnson, Workplace Mediators
1d/3d. The Changing Face of Power: Deepening Our Understanding (GEN)  
The definition and uses of power are changing. We, as mediators, can increase our effectiveness if we understand these new dynamics. Using materials from Deborah Tannen and Michael Karlberg, we will learn how to utilize our own power and help others find their power to be courageous.
Barbara Blackstone, MA, Adjunct Professor, Marylhurst University
Cathy Bennett, Mediator; Graduate Student, Communications

1e. Let’s Get Real About Racism (CC)
This workshop confronts some of the issues that prevent us from talking to one another about race/racism authentically and openly. The session will reveal new ways to begin that conversation, create a bridge to talk about our differences, and offer avenues to become culturally competent in our relationships and communities.
John Lenssen, Facilitator and Trainer
1f/2f. Mediation in Politics & the Politics of Mediation (PP, GOV)
Judging from the persistent gridlock between Democrats and Republicans, professional conflict management disciplines have made few in-roads in the capital “P” political terrain. They have been noticeably absent and irrelevant, and conflict management professionals tended to shy away from political matters. The ‘hard-ball’ negotiation of politics is considered to be completely at odds with the kind of interest-based negotiation most mediators profess to practice. There is more connection and relevance than is apparent at first glance. 
Robert Benjamin, MSW, JD, Principal, Mediation and Conflict Management Services, plus additional presenters
Session #2 Workshops – Friday, November 4, 2011, 1:45 a.m. to 3:15 p.m.
2a. Mama Tumah and Chief Z: Positive Deviants Show Us the Way (CC, PP, GOV) 
Oregon Consensus Director John Hummel shares stories, case studies, photos, and videos of his experience applying positive deviance concepts during his work with tribal chiefs in Liberia where he served as the Country Representative of the Carter Center.  This workshop will examine how positive deviance concepts can be applied in the domestic collaborative governance setting.
John Hummel, JD, MA, Director, Oregon Consensus Program
2b/3b When and How to Facilitate Communications with Third Parties in Domestic Relations Mediations (F/D)
Communicating with third parties, such as attorneys, DHS caseworkers, and children’s therapists, during the mediation process can be tricky. Mediators often have legitimate concerns about whether it is appropriate at all and, if so, to what extent. We will facilitate a discussion about how mediators can engage in these communications in a way that benefits the parties without alienating them or violating Oregon law.   
Lisa Mayfield, JD, Domestic Relations Mediator, Parent Coordinator
Julia Rice, MA, JD, Domestic Relations Mediator, Parent Coordinator

2c. Courageous Conversations: Impartial Regard, Informed Consent & Self Determination in the Face of Power Imbalance (QA, MED)
Our Core Standards call for mediators to maintain impartial regard for the parties. What happens when a mediator perceives that one party is taking advantage of a substantial power imbalance, while the other party may not be exercising true self-determination and/or informed consent? Can the mediator do anything to level the playing field? We will examine this problem through a role play, a panel discussion, and group discussion among the participants.
Harry Auerbach, JD, Chief Deputy City Attorney, City of Portland

2d. Sacred Rivers: How Universal Values Embedded in Ancient Spiritual Traditions Can Improve Mediations (CC)                     
Inspired by the Dalai Lama’s challenge to identify universal human values without regard to religious forms, this advanced workshop will explore universal human values found in various spiritual traditions to anchor our dispute resolution practices. We will focus on core principles, values and practices found in ancient spiritual traditions that have proved valuable in resolving disputes. Through mindfulness meditation practices, learn to cultivate the qualities we would like to embody as mediators: mindfulness, openness, equanimity, compassion, and insight. This workshop is for mediators who wish to take their practice to the next level – being the peace we wish to create in mediation.
Michael Dwyer, JD, Owner, Dwyer Mediation Center
Jane Bell, MA
Sukhsimrangit Singh, LLM, Willamette University Center for Dispute Resolution
2e. Resiliency: A Core Skill for Professionals & Clients (MED)
Mediators must be at our best when others are at their worst. We must model positive attitudes, resiliency, and creative problem solving skills and be able to handle ups and downs, dissonance and disputes, and changing expectations. Learn how to be more agile and bounce back, navigate choppy waters and enjoy the trip.
Glen Fahs, PhD, Leadership and Organizational Development Consultant, Cascade Employers Association
2f. Continuation of 1f - Mediation in Politics & the Politics of Mediation (PP, GOV)
Session #3 Workshops – Friday, November 4, 2011, 3:30 p.m. to 5:00 p.m.
3a. An Experienced Mediator’s Favorite Techniques (MED)
This workshop will review the theoretical basis for maximization in mediation and identify specific maximizing opportunities.  This session will include Jim’s review of his 10 favorite mediation techniques.
Jim Melamed, JD, CEO, Mediate.com
3b. Continuation of 2b - When and How to Facilitate Communications with Third Parties in Domestic Relations Mediations (F/D)
3c. Bucking Conventional Mediator Wisdom to Reach Settlement (MED) 
You hear it all the time, “real mediators do X and don't do Y”. This workshop turns conventional mediator wisdom on its head and explores how it may impede reaching settlement and how unconventional mediator wisdom can be used to reach settlement.  We will discuss the 'unspeakables' and the 'less-than-desirables,' as well as the reality of our profession. Specific tips and techniques will be discussed. 
Julie Gentili Armbrust, JD, Attorney-Mediator, Mediation Northwest

3d. Continuation of 1d - The Changing Face of Power: Deepening Our Understanding (GEN)
3e. Addressing and Meeting the Needs of Diverse Clients (CC)
This workshop is designed to encourage practitioners to further expand their professional services to diverse clients. You will be invited to explore your own unconscious biases, learn about the changing demographics of our communities, and embrace the unique challenges that exist when working with a broad and culturally diverse client base.
Maria Victoria, Attorney-Mediator; Founder, Peaceful Agreements
Lourdes Fuentes, Attorney at Law
3f. Can A Few Voices Really Make a Difference? (PP, CM)
Participating in public policy decisions can be daunting. We will explore the process used to determine Urban and Rural Reserves in the three-county Portland metro area.   We will talk about the preparation, ongoing efforts and flexibility that was needed to keep others engaged. The workshop will address how a few community members, with the support of an unusual coalition, were able to alter the outcome for generations to come, and we will consider lessons we can learn from their experience.
Mike Dahlstrom, Senior Program Educator, Washington County, plus additional presenters
Session #4 Workshops – Saturday, November 5, 2011, 9:30 p.m. to 11:00 p.m.
4a/5a. Walking Our Talk: The Power & Possibilities of Cross- Cultural Alliances (CC, CM)
Learn about a group of facilitators and mediators in their 3rd year of using a grassroots collaborative model to mentor and learn from each other. The cohort includes diversity in experience, age, ethnicity and gender. Interact with our members, be inspired, and learn strategies for bringing diversity, richness and new leaders into the fields of mediation and facilitation. Explore ways of welcoming more under-represented colleagues and diversity into your life and practice.
Barbara MacKay, MS, CPF, Principal, North Star Facilitators;  Rangineh Azimzadeh; Marem Flores; Anthony Jackson; Sandra Jackson; Mari Mizobe; Shane Sasnow

4b/5b. Facilitating Dangerous Conversations (CS) Dangerous conversations require sophisticated nonverbal skills because they involve clashes of deep values and identity where participants typically see themselves as victims and their opposition as the perpetrators. In these situations, people react to metamessages more than words. They are extremely reactive to perceived aggression by facilitators and others. Through a combination of presentation, discussion, and demonstration, you will learn about victim-victimizer dynamics, and practice some nonverbal skills to manage them.
René-Marc Mangin, Mediator and OD Consultant

4c. The Courage of Asking Powerful Questions (MED, CS)
The questions we ask during mediation have a great deal to do with how willing the parties are to look at all the possibilities available for making good, sound decisions. This workshop will focus on the importance of asking questions that lead to the heart of the issues and interests, and which open the parties to listen deeply. Come prepared to stretch your intellect and receive ideas from the collective minds of other mediators.
Tsipora Dimant, Mediator, Facilitator & Trainer

4d. Culture Counts: Getting Beyond a One-Size-Fits-All Framework for Conflict Resolution (CC)
Cultural anthropology takes as its premise that all humans are born into and shaped by particular cultures and histories. Recognizing that war and genocide are created through human narratives of difference, an anthropology of violence seeks to explain how an “us vs. them” mentality is constructed through the stories we tell ourselves. This session will address the problem of universal definitions and a one-size-fits-all Western-centric model for resolving global conflicts by offering cross- cultural examples for understanding and engagement.
Linda Isako Angst, PhD, Assistant Professor of Anthropology and Gender Studies, Lewis and Clark College

4e. How to Untrain Your Attorney (ADR/L) (This workshop replaces the one that was originally scheduled in this timeslot.)
This roundtable discussion will focus on how mediation trainers an help attorneys and other professionals step aside from their past training and experience, and free their minds to embrace facilitative mediation skills. During this workshop, the group will generate ideas about how to design pre-training materials to help legal professionals have greater success when they participate in a general mediation training. 
Linda Scher, JD, Family Mediator & Facilitator
Mary Forst, JD, Confluence Center for Mediation & Training

4f. Working Globally, Thinking Locally: Lessons Learned for Local Action (GEN)
Working in a global setting provides wonderful challenges and opportunities to learn just how transportable our ideas and philosophies of mediation and conflict management really are. It also provides an opportunity to learn new things to bring home to one's practice. This panel of world practitioners will share lessons they learned while working at a global level. From Africa to Central Europe to India and Suriname — these panelists have taught and learned in remote locations around the world. They will share stories from the road while our moderator helps draw lessons we all can learn to enhance our practice here at home.
Donna Silverberg, JD, Public Policy Mediator, DS Consulting

John Hummel, JD, MA, Director, Oregon Consensus Program
Charles Wiggins, LLM, Professor of Law, University of San Diego
Raymond Shonholtz, JD, Former Founder/President, Community Boards & Partners for Democratic Change

Session #5 Workshops – Saturday, November 5, 2011, 11:15 a.m. to 12:45 p.m.

5a. Continuation of 4a - Walking Our Talk: The Power & Possibilities of Cross-Cultural Alliances (CC, CM)

5b. Continuation of 4b - Facilitating Dangerous Conversations (CS)

5c. High Conflict Cases: The Courage to Look at Your Behavior
(N, MED)

High conflict cases may be driven by personality issues. We will challenge you to notice and interpret your client’s behaviors and then examine your own assumptions and automatic responses. We will then discuss a variety of ways you can change your approach to help resolve even very difficult cases. This takes courage. The presenters will review Bill Eddy’s high conflict perspective, provide a checklist of typical high conflict behaviors, and summarize management techniques. This workshop will use exercises and real-world examples to explore the concepts.
Mark Baumann, JD, Associate, High Conflict Institute Rachel Hardies, MA, Family Therapist

5d. Facilitating Community Reconciliation: The Africa Diaspora Dialogue Project (GEN)
Survivors of the conflicts in Somalia and the Great Lakes Region of Africa now live in Portland. In 2007, PSU faculty and Africa House staff met with these members of local African communities to discuss community reconciliation and build a multi-ethnic team of IRCO/Africa House staff, PSU faculty and graduate students. Participants engaged in an 8-week dialogue series, listening across deep divisions and chasms of trust, and they utilized many mediation skills. The workshop will explore this collaborative approach designed to support reconciliation among “displaced” community members inheriting generations of identity-based conflict. 
Mary Lind, MS, MA, Program Coordinator, Dispute Resolution Center, City of Beaverton
Vincent Chirimwami, MA, Facilitator, Former ADDP Participant 

5e. Marshal Matt Dillon: Conflict Specialist (MED)
Peacekeeper, bridge-builder, advocate, referee, mediator, arbiter, equalizer, enforcer, provider, witness, teacher, healer. Gunsmoke’s Matt Dillon is Bernard Mayer’s ultimate “conflict specialist,” William Ury’s “third side,” someone skilled in “courageous conversations”. We’ll explore Matt’s impressive breadth of responses to conflict, and how we might expand our own modes of engagement.
Katherine Anne Stansbury, BA, Hearts and Minds Mediation

5f.  Restorative Justice as a Conduit for Change through Governance (RJ)
The appropriate role of governments in our communities is an ongoing debate between conservative and liberal voices. Restorative Justice philosophy, when applied through government structures, can provide a framework in which government can be active at empowering rather than care-taking, therefore promoting resilient and self-sufficient communities and citizenry. Using Clackamas County Juvenile Department as a case study, participants will explore how Government’s response to harm in our communities can either empower or disempower.
Matthew D. Hartman, Restorative Justice Coordinator, Clackamas County Juvenile Department

Session #6 Workshops – Saturday, November 5, 2011, 2:30 p.m. to 4:00 p.m.

6a. How To Terminate the Conflict Intervention Process (MED)
Conflict management professionals are believers. We believe that human conflict can be constructive, manageable, and fixable. However, any experienced (and honest) mediator will tell you that this isn’t always true. Sometimes when the process is lying on the operating table deteriorating rapidly, the best thing we can do for parties is to gracefully terminate the process. This workshop will help you think through and enhance your mediation termination skills and strategies.    
Chris Sheesley, MA, President, In Accord, Inc.

6b. Applying Eight Significant Organizational Development Disciplines to Mediation (GEN)
In this fast-paced, experiential session, participants will learn eight disciplines of human interaction from organizational development that are immediately applicable to mediation. Participants will take away a sense of awareness and empowerment that will impact their professional and personal lives, and learn techniques to improve their effectiveness as mediators and change agents.
Mary Orton, MA,Principal, The Mary Orton Company, LLC

6c. The Value of Mediation (QA, GEN) 
In this workshop you will learn how to evaluate the effectiveness of mediation. The data gathered from evaluations can be used to secure new funding streams and help address key areas of interest for your constituents. The wealth of knowledge gained from asking simple questions is priceless. It's time to discover the satisfaction in evaluating the mediation field.
Jessica Ference, Office Specialist, Oregon Office for Community Dispute Resolution   

6d. Brain Change: The IPNB of Restorative Justice (N, RJ)
Interpersonal neurobiology (IPNB) reveals that Restorative Justice works with what is best about the human brain to create sustainable change in communities, giving us grounds for hope and progress toward healing. Learn to adapt Dominic Barter’s Restorative Justice process for family or community conflict resolution.
Sarah Peyton, IPNB-based Communication Facilitator

6e. Hot Topics in Mediation: Competency, Certification and Licensure (QA, MED)
Why don’t we have mediator certification or licensure in Oregon? A distinguished panel will challenge your assumptions about what it takes to be a mediator and discuss the effect of OMA’s Model Guidelines for Private Practitioner Mediation Education, Training and Experience. We will look at the history of certification, licensure, and enhancing mediator competency in Oregon, and discuss future trends and the role of OMA.
Larry T. Coady, JD, Convener, and other Members of OMA’s Standards & Practices Committee

6f. The Ghosts of Mediation (CS)
In the background of any mediation is a cast of people and factors that can profoundly influence the outcome. The person who caused the problem may not be present. Sometimes there is a spouse at home with unexpressed needs and opinions. An event that happened long ago may color a person’s view of the situation. In this session you will learn how to identify these ghosts of mediation and develop strategies to address the underlying needs they represent.
John Biemer, Principal, Creating Sustainability

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