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Portland, OR 97240
Phone: 503-872-9775
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26th Annual OMA Fall Conference

The Alchemy of Conflict Resolution:
Transforming Leadership in Challenging Times

Ambridge Event Center - Portland, OR
November 2 - 3, 2012

 

Conference Workshops 

Some workshops are associated with the following tracks.

Alchemy - A   Legal/ADR - ADR   Business Practice - B
Cross-Cultural - CC   Domestic Relations - DR   Leadership - L 
Public Policy - PP    Restorative Justice - RJ   Tips and Tools - T 
Workplace - WP
 

 
Session 1 - Friday, November 2, 10:45 am - 12:15 pm.

1a. Mediators as Servant Leaders (L)
As mediators, we use leadership skills every time we mediate. This interactive workshop will guide you through a process of recognizing your mediation skills as leadership skills, and will help you discover techniques for maximizing your leadership potential as a mediator.
Cathy Bennett, Mediator, Graduate Student in Org. Communication

1b. Opening Statement Empowerment Tools (T)
Journey into the power of the opening statement and its ability to set the tone for dialogue and maximize collaboration and resolution. The presenter will demonstrate mediation preparation and the opening statement, share rationale, and invite discussion on alternate methods.
Charlie Young, Facilitator, Trainer, Mediator

1c. LGBT 101: Building An Inclusive Practice (CC)
We’ll define the terms Lesbian, Gay, Bisexual and Transgender; discuss how these communities are oppressed; and explore how active allies can incorporate LGBT justice into their practices. Participants will learn to be allies through best practices, role plays, success stories, and will learn how to overcome common challenges, discomfort and fear.
Kodey Park Bambino, Racial Justice and Alliance Building Program Coordinator, Basic Rights Oregon

1d. Homeshare Mediation: Crafting Durable Housing Agreements for Homeless Youth (DR)
Learn how the City of Beaverton’s Dispute Resolution Center collaborated with their school district and the Shared Housing program to design and implement a creative response to youth homelessness. Three-hour facilitated dialogues and mediated negotiations produce rental agreements, house rules, and better mutual understanding among strangers who will share a home for the school year.
Mary Lind, MS, MA,Program Coordinator, Dispute ResolutionCenter, City of Beaverton

1e. Where We Connect: The Soul of Nonviolent Communication (A) 
Nonviolent Communication (NVC) is a widely-respected model that can cut to the core of conflict, bringing clarity and connection to opposing parties. How does it do that? Where lies the magic, the transformative power? In this workshop we’ll find out: it has a soul.
Tina Taylor, RN, MS, Mediator, Trainer, Facilitator, Choices Dispute Resolution

1f. Oregon's Foreclosure Avoidance Mediation Program (FAMP): Development, Implementation, and Lessons Learned So Far (PP)
It is widely believed that we have still not reached the bottom of the housing crisis. FAMP was created this year to facilitate communication between mortgage servicers and homeowners, explore options to retain a home or negotiate an exit, and reduce the number of foreclosures. A panel of rule makers, trainers, and mediators will give an overview of the program to date and invite questions and discussion. 
Amy Cleary, CDRS Supervisor, Clackamas County Resolution Services; .
Mike Niemeyer, ADR Coordinator, Oregon Department of Justice
Jonathon Conant, Manager, Oregon FAMP
Cynthia Moore, OMA President
Charlie Ikard, Neighbor to Neighbor and President of OACDRC
Kelly Harpster, Consumer Law Attorney
Ken Sherman, General Counsel for the Oregon Bankers Association
Angela Martin, Executive Director, Economic Fairness Oregon
Emily Reiman, OpportunityWorks  Manager, NEDCO
 
Session 2 - Friday, November 2, 1:45 pm - 3:15 pm.

2a. Trust: Developing It & Re-establishing It When It's Broken (L)
Without trust, leaders are powerless, and agreements and relationships are at risk. Leaders, and especially mediators, must trust their own abilities to improve situations when great distrust is present. This interactive session explores specific ways we offer and develop trust, what breaks trust and how to recover when trust is lost. Leave with greater insight about your own priorities in difficult situations, and resources for  building trust and improving the chances for a successful mediation.
Glen Fahs, Leadership and Organizational Development Consultant, Cascade Employers Association

2b. Will Mediate for Money (B)
A stellar team of professional consultants will share how to upgrade your conflict resolution skills into a thriving practice. Learn how to market a product when the product is you, establish an online empire, and sell your services with savvy. Think of this workshop as an upgrade kit to convert your lawnmower into a racecar.
Christopher Sheesley, MA,President, In-Accord
Anthony Miller, Owner, Stepping Stone Solutions
Noah Battle, Managing Partner and Chief Strategist, Sproutbox Media
Kathie Nelson, Founder and CEO, Connectworks

2c. The Myth of Neutrality in Mediation and Facilitation (CC)  
Explore structural and personal biases in mediation and facilitation. Identify opportunities to address historical oppression, power dynamics and cultural identities in our work. Examine the impact of silence and neutral responses through a social justice lens, and the challenges and consequences of emphasizing social justice issues.

John Lenssen,Facilitator and Trainer
Roberta Hunte, PhD

Christina Albo, Resolutions Northwest
Daniel Garcia, Resolutions Northwest
Teri Pierson, Resolutions Northwest

2d. Working with Families in Probate Mediation (DR, ADR)
Explore typical disputes which arise in guardianships, conservatorships and estates, often involving multiple generations of a family. Learn practical tools for mediating these disputes, such as preparing genograms and focusing on case development. 
Josh Kadish, JD; Partner, Wyse Kadish LLP 
Lauren MacNeill, JD, LCSW, Director, Clackamas County Resolution Services

2e/3e. The Enneagram: Understanding Mediation's 9 Points of  View (T)
Part 1. The Enneagram is a powerful system for self-understanding and personal development. Acquire a basic understanding of its Nine Points of View and improve your mediation skills by discovering how to enhance communication in personal and professional relationships.
Dale Rhodes, MS, MA,Certified MBTI® & Enneagram Trainer

2f/3f. How to Turn Public Policy Disputes Upside Down: Daring Tips, Tools and Strategies (PP)
Part 1. Explore how to reach “resolution” in public disputes using skills more frequently associated with mediation. Learn practical tips and tools to avoid the common traps in these intractable conflicts where participants are not above using tricks to “win.” Learn how to get the “deal” done in the face of power politics, conflicting science, environmental justice, polarized values, and practical obstacles. 
Sam Imperati, JD, Executive Director, Institute for Conflict Management

Session 3 - Friday, November 2, 3:30 pm - 5:00 pm.

3a. Conversation Roles and Healthy Discussions (T) 
Learn about the four conversation roles presented in William Isaacs’ Dialogue and the Art of Thinking Together. Consider the implications of each role, practice distinguishing the roles from each other, and join in a discussion regarding the use of this knowledge in working with groups to create change and transformation.
Mary C. Forst, JD,Confluence Center for Mediation and Training
Karen Hannan, MA, President, Possibilities, Inc.

3b. Companies and Conflicts: What is Really Going On? (B, WP)
Learn the results of a 3-year workplace conflict survey of over 100 businesses. How many and what types of conflicts occur? What ADR services will a business owner actually pay for? Learn about the five services business owners most often request from mediators: analysis, training, conversation, having a neutral on staff, and system redesign.
Clare Fowler, MS DR, EdD in Workplace Leadership

3c. Moving Beyond the Myth of Race Neutrality and Color Blindness in Mediation and Facilitation  (CC)
In this session we will examine the impact of color blindness and race neutral systems and practices in mediation and facilitation. We will de-construct the impact of whiteness, institutional racism, racial identity, and historical mistrust. We will practice skills to surface, address and effectively mediate issues of racism in our organizations, and practice.
John Lenssen, Facilitator and Trainer

Roberta Hunte, PhD
Christina Albo, Resolutions Northwest
Daniel Garcia, Resolutions Northwest
Teri Pierson, Resolutions Northwest

3d. Adult Sibling Mediation: Resolving Backseat Bickering (DR, ADR) 
Longer lives, harder economic times, geographical dispersion, contrasting lifestyles, and changing patterns of property transfer intensify family disputes over family businesses, caring for aging parents, adopting nieces and nephews, settling property rights, and addressing Boomers’ own incapacities as they age. Strategize ways to structure the mediation and break impasses. 
Meg Nightingale, JD, Mediator

3e. Continuation of 2e: The Enneagram: Understanding Mediation's 9 Points of View (T) 
Part 2. The Enneagram is a powerful system for self-understanding and personal development. Acquire a basic understanding of its Nine Points of View and improve your mediation skills by discovering how to enhance communication in personal and professional relationships.
Dale Rhodes, MS, MA,Certified MBTI® & Enneagram Trainer

3f. Continuation of 2f: How to Turn Public Policy Disputes Upside Down: Daring Tips, Tools and Strategies (PP)
Part 2. Explore how to reach “resolution” in public disputes using skills more frequently associated with mediation. Learn practical tips and tools to avoid the common traps in these intractable conflicts where participants are not above using tricks to “win.” Learn how to get the “deal” done in the face of power politics, conflicting science, environmental justice, polarized values, and practical obstacles. 
Sam Imperati, JD, Executive Director, Institute for Conflict Management

Session 4 - Saturday, November 3, 9:30 am - 11:00 am.

4a. Thinking with the Body: Addressing Conflict from the Inside Out (A) 
Many conflict resolution training and intervention processes focus on mental, analytic abilities. Yet conflict lives in our bodies, settling in our sinews. We’ll explore how movement-based language and activities enhance leaders’ effectiveness across cultures. Through the medium of the body, we will explore flexibility, third-party and leader self-awareness, dynamics of strong emotions and safe boundaries.
Michelle LeBaron, JD, MA,Conference Keynote Speaker, Professor of Law and Director of the Dispute Resolution Program at the University of British Columbia
 
4b/5b. OMA Mediator Certification: Design & Implementation (B, ADR)  
Part 1.   
A session at last year’s conference reignited the discussion on mediator certification in Oregon.  Following that session, the OMA Standards and Practices Committee undertook a year-long re-examination of the topic.  And now, the Committee is back to present the result of its work: a proposed certification program that includes a basic certification and a number of additional specialty certifications.  The Committee will share its deliberations and describe the proposed basic mediator certification and one of the proposed specialty certifications (domestic relations).  Come to this session.  Add your voice to the continuing discussion.

Larry Coady, JD, Convener, and other Members of OMA's Standards and Practices Committee
 
4c. The Cyprus Friendship Program (CC, RJ)
The ethnically divided island of Cyprus is one of the most militarized places in the world. Learn and experience how, by understanding each other’s history through the Cyprus Friendship Program (CFP), Greek-speaking and Turkish-speaking Cypriots and their families were able to transform their relationships from conflict to one of peaceful coexistence. This session will include a Skype connection with CFP alumni. 
Cheron Calder, MS CR,Portland Area Coordinator, CFP

4d. Family Mediation: Domestic Violence and Safety (DR, ADR)
Our struggling economy has increased the prevalence of high conflict family disputes and domestic violence while at the same time decreasing the resources available to troubled families. What is our role, as conflict resolvers, in screening cases, addressing this problem and helping find solutions? This workshop will explore our options.
Pat Vallerand, JD,Owner, Oregon Mediation & Dispute Services

4e. Applying Eight Important Organization Development Disciplines to Mediation (L)
In this fast-paced experiential session, learn several disciplines of human interaction from organization development that are immediately applicable to mediation. Take away a sense of awareness and empowerment that will impact your lives, and learn technologies to improve your effectiveness as mediators, leaders, and change agents.|
Mary Orton, Principal, The Mary Orton Company LLC
Edie Seashore

4f. What do YOU Do When the Wheels Fall Off? (T)
Come prepared to share tactics and coping skills you have utilized as a mediator or facilitator when things start to go badly. Using his 15 years of experience in public policy and natural resource mediation, Paul will lead a discussion and solicit strategies, tactics, and insights for prevention, and for intervention, when the wheels get wobbly.
Paul Hoobyar, MFA,Principal, Watershed Initiatives LLC 

4g. Mediation and Improv: Building Empathy & Neutrality (T)
Mediators and others who facilitate conflict resolution must be flexible and able to respond appropriately and often quickly to whoever and whatever shows up in their sessions.   Drawing on some amazingly fun and simple improvisational games, this session will increase your capacity to be empathetic, maintain neutrality, balance power and status differences, and create inclusiveness. Prepare to experience the power of “yes, and,” learn new skills, and have fun!
Patrick Short, MFA, Owner and General Manager, ComedySportz; author, Jill and Patrick’s Small Book of Improv for Business

Session 5 - Saturday, November 3, 1:45 pm - 3:15 pm.

5a. Transforming Conflict Resolution through Forgiveness and Reconciliation (RJ)

Mediators know that even the best settlement agreements don’t always heal the wounds of conflict. This workshop starts where many mediations end. Mediators of all styles will learn a step-by-step process to help disputants heal through forgiveness and reconciliation, transforming themselves from mere case settlers to true peacemakers.
Darrell Puls, Principal, Darrell Puls Conflict Management Services 
 
5b. Continuation of 4b: OMA Mediator Certification: Design & Implementation (B, ADR) 
Part 2.
A successful mediator certification program – the proposal discussed in part one of this double session, or any other program – could have enormous effects on OMA, its members, and the practice of mediation in our state.  Would a certification program change our association?  Would it change how we, collectively, market our work and our field? This session is an opportunity to engage with colleagues in a consideration of those, and other, potential effects of mediator certification.  Bring your future vision for our association, our field, and your own practice and professional development.  Share your best ideas.  Help OMA shape its future.
Larry Coady, JD,Convener, and other Members of OMA's Standards and Practices Committee
 
5c. Truth and Reconciliation: Mediation Techniques from International Peacemaking (CC, RJ)
Sharing principles he learned working with the South African Truth and Reconciliation Commission and international peacemaking efforts, Eric demonstrates how to enrich your toolkit in your practice and everyday life. Learn practical techniques used not only to heal warring factions, but to guide individuals through conflict at work and home. 
Eric Sirotkin, JD,Ubuntuworks Peace Education Project, Mediator

5d. Collaborating with Domestic Violence Programs: Creating Mediation That’s Safe and Meaningful (DR, ADR)
As family mediation expands, the advocacy and mediation communities must collaborate to achieve safer, more effective mediations. Jyl, a professional Domestic Violence advocate, discusses advocate perspectives, trust building methods, and what advocates bring to the mediation table. 
Jyl Shaffer, MA, Assistant Dean, Reed College; mediator

5e. Fierce Conversations: The Strategy for Authentic, Transparent Interactions (L)
“Fierce”© is a leadership development training that teaches conversation as a skill. Fierce provides crucial support to leaders facing conflict that is a by-product of rapid change. Learn how to be a leader and make the case for change while preserving critical stakeholder relationships.
Sarah Stebbins, PhD,Certified Professional Coach 

5f. Sensory Preferences, Neuronal Wiring and Interpersonal Conflict (T)
Learn how visual, auditory or kinesthetic sensory preferences affect interpersonal relationships and conflict. Through lecture, discussion and exercises, learn about the common traits and aptitudes of people who share preferences, and see how these preferences affect procedural and emotional satisfaction in conflict resolution.
René-Marc Mangin, Author, Trainer, Mediator

Session 6 - Saturday, November 3rd, 2:15 pm - 3:45 pm

6a. Beyond the ABCs of Mediation: Apology, Blame and Compassion (A)
At the front end of conflict, we close ourselves down in protection, tell ourselves self-serving stories to justify our actions, and engage in projections that demonize the “other.” On the back end, deep resolution involves taking responsibility for one’s contribution to conflict, offering apology, and experiencing, through forgiveness, the complete release of conflict. This workshop will explore the psychological and spiritual dimensions of conflict and resolution. 
Michael Dwyer, JD,Owner, Dwyer Mediation Center
Sukhsimranjit Singh, LLM, Associate Director, Center for Dispute Resolution, Willamette University School of Law

6b. Group Works Cards: A New Tool for Learning & Guidance (T)
Why is it that some meetings and group sessions excite and inspire while others leave you wishing you’d never stepped into the room? Group Works cards, birthed through collective wisdom, can help you create sessions that are fulfilling and effective. Download cards free!
Tree Bressen, Facilitator, Founder, Group Pattern Language Project

6c. Intercultural Communication: Innovative Tools for Managing Conflict Across Cultures (CC)
The original presenter for this workshop is not able to facilitate.  this  Riikka Salonen will now be leading this session. 

Cultural differences can derail a conflict resolution process even for the most experienced mediators. This session will introduce tools and practices that can support conflict resolution practitioners whenever diverse conflict styles are present. During this session, you will explore conflict resolution through the lens of an intercultural conflict styles model. You’ll also learn to untangle conflicts by using the VisualsSpeak tool to uncover emotions, values and needs of the different parties.
Riikka Salonen, M.A., Workforce Equity and Inclusion, Healthcare Human Resourfes, OHSU

6d. Preserving Oregon’s Family Court Services (DR, ADR)
Budget crunches and shifting priorities have crippled and continue to endanger Oregon’s family court services (mediation, facilitation, settlement conferences, etc.) This has resulted in restricted access to justice and support for families at a time they need it the most. Discuss available options to restore and improve these services.
Linda Scher, JD, Family Mediator and Facilitator
Joan Howard, Family Mediator

6e. No Talking Heads: Workplace Mediation Dialogue (WP)
Engage in an interactive dialogue on the challenges of workplace mediation, viewed from a systems perspective. Topics include case development, power imbalances, and the role of leadership - as mediators, with mediation participants, and within the organization itself.
Mark Danley, MS,BPA Ombudsman Emeritus
Anthony Jackson, ADR Coordinator/Lead EEO Counselor, BPA

6f. Transformed Leadership: What Three Sovereign Governments Can Do… Together (PP)
Donna and her panel will reflect upon the challenges and opportunities when three sovereign governments, the U.S. (represented by the EPA), the Confederated Tribes of the Umatilla Indian Reservation and the State of Oregon (represented by DEQ) worked together to improve health for all of us who eat fish in Oregon. Consensus was achieved and Oregon now has the most protective water quality standards in the nation. The leaders of these governments experienced the profound impact that commitment to collaboration can produce. 
Kathryn Brigham, Board Member, Confederated Tribes of the
Umatilla Indian Reservation

Andrea Matzke, Water Quality Standards Specialist, Oregon DEQ
Donna Silverberg, JD,Public Policy Mediator, DS Consulting
Mary Lou Soscia, Columbia River Coordinator, US EPA

 

 

 

 





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