Oregon Mediation Association

PO Box 40041
Portland, OR 97240
Phone: 503-872-9775
 OMA Spring Training 2012
Trust: Strengthening Relationships and Resolving Conflicts
A one day training sponsored by the Oregon Mediation Association
Friday, June 15th, 2012
8:00 a.m. – Networking & Check-in
8:30 a.m. – 4:00 p.m. – Training
First United Methodist Church
1838 SW Jefferson, Portland
Online registration is now closed
Walk-in registrations will be available as space permits.
Six (6) OSB CLEs and Six (6) NASW CEUs
have been approved for this training.

Building and maintaining relationships requires a strong foundation of trust.  Some of us automatically trust people until proven otherwise, while others are more cautious until they completely trust an individual. In either case, trust must be carefully built and nurtured. It is at the core of how all of us live, work together, listen to one another, and interact on an ongoing basis.  Building and rebuilding trust is the deep and meaningful work of a lifetime.
What builds trust in a relationship, an organization or group?  What diminishes trust?  When helping others resolve conflicts, what can mediators and others do to help clients or colleagues build or rebuild trust? 

In this engaging and interactive workshop, you will explore these questions, learn about the trust and attributes of trust, and explore how to increase trustworthiness strengths in yourself or your organization.  We’ll identify strategies you can apply when mediating or helping others in conflict.  If you want to increase trust in your own relationships, apply trust-building strategies during conflict resolution, or promote a more trusting culture in your organization, this workshop will provide the understanding and skills to become a lifelong catalyst for the development of trust.  

Who Should Attend
Mediators, attorneys, therapists, school personnel, counselors, managers, social workers, arbitrators, human resource staff, and other professionals who help people manage conflicts.

Workshop Objectives 

  • Identify the four major types of trust.
  • Distinguish five trustworthiness attributes.
  • Recognize specific behaviors that demonstrate trustworthiness. 
  • Identify one's own (or a group's) trustworthiness strengths and areas to strengthen.
  • Recognize and understand one's own role in building trust.
  • Explore strategies professionals can use to gain the trust of their clients.
  • Learn how to apply approaches that help establish and rebuild trust between clients in conflict.
  • Recognize when trust is broken; learn strategies for rebuilding trust.

Presenter: Cathy Fromme, Ed.D.

Dr. Fromme has served as an educator for more than 32 years. She is currently the Principal of TrustWorks, a firm providing consulting services in the areas of workforce diversity, trust building, social capital, and change management.  While at the Office of the Superintendent of Public Instruction, she developed Washington’s statewide Special Education Mediation System. She co-authored Keys to Access: Encouraging the use of Mediation by Families from Diverse Backgrounds.  As the Diversity Manager for the Washington Department of Natural Resources, she facilitated positive, inclusive working relationship and diversity in a workplace for 1,300 employees.  Dr. Fromme has consulted, written and presented extensively in the areas of trust, change management and work force diversity. She holds a doctorate in Educational Leadership and Policy Studies from the University of Washington. 

Continuing Education Credits
Oregon State Bar CLEs and NASW CEUs are pending.

Parking and Public Transportation
Free parking is available in the church lot as long as space is available. Parking in the neighborhood is limited. participants are encouraged to use public transportation.  The church is accessible by various Trimet buses. The MAX Goose Hollow/SW Jefferson Street stop is located in front of the church.

You may add lunch to your training registration for an additional fee. Lunch will include a sandwich, piece of fruit, chips and dessert. Vegetarian and vegan options will be available. If you prefer, you can bring your own lunch instead and eat with everyone else.  There are only two or three food establishments (a pizza place and Subway) in the immediate vicinity of the church and those can get very crowded over the lunch hour.

Registration Information
Click or visit 
to register. Register by June 7th to take advantage of our early registration fees below.  After June 7th, an additional $10 late registration fee will be added. Payment must be received by June 7th to qualify for the early registration fees. This training has filled to capacity the past few years so we encourage you to register early.

Registration Fees
OMA Members: No lunch. $116  
OMA Members: Lunch included. $127 
Non-OMA Members: No lunch. $155 
Non-OMA Members: Lunch included.  $166

Full Time Students 
[email protected] to confirm availability. A limited number of discounted registrations are available for fulltime students until June 1st.

Fulltime Students: No lunch: $65
Fulltime Students: Lunch included: $76

Group Discount
A 10% discount is available for organizations registering 5 or more people onlineat the same time. The fee only applies when an organization completes a separate online registration form for each person in the group and all registration forms are completed at the same time.  This discount only applies to the registration fee and not to lunch costs. If you plan to register a group, email Amber Jeanette, OMA Administrative Assistant, at 
[email protected] first and she will provide you with additional instructions for processing your registration.

Join OMA and take advantage of member benefits!
Visit www.omediate.org and click on "Join OMA."

Registration Payment 
Pay online through PayPal or send a check payable to the Oregon Mediation Association, P.O. Box 40041, Portland, OR 97240.

Additional information
For more information, email 
[email protected] or call (503) 872-9775.


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